Set up your UKG Pro Recruiting integration

💡Why should I learn this? In just a few clicks, Hireguide integrates with UKG to streamline your hiring workflow. Hireguide imports job details from UKG and exports candidate interview data back to UKG for a seamless hiring experience. 

🪄 To set up a Hireguide <> UKG integration, you need to be an Owner of your Hireguide workspace.

Step 1: Retrieve your UKG Subdomain

  • Navigate to System Configuration in your UKG Pro portal
  • Hit Security
  • Click Web Services in the UKG Pro UI
  • Find the Web Service Hostname for your environment
  • Copy and save the domain, you will need it again in Step 5

Step 2: Retrieve your UKG Tenant Name

  • Your UKG Pro tenant name is provided by UKG and can typically found when you log into UKG Pro Recruiting
    • For example, if you log into UKG Pro and review the URL for that page, your tenant name would be the second part of the url (after
  • Copy and save your UKG Tenant Name, you will need it in Step 5

Step 3: Retrieve your UKG Client ID and Secret

  • Your client ID and secret can be found by reaching out directly to UKG Pro

Step 4: Retrieve your UKG API Key

  • You'll want to login to your UKG Pro account and search Service Account Administration in your search bar on the top right.
  • Copy the Customer API key from under the header.
  • Save your UKG API key, you will need it in Step 5

Step 5: Enter your UKG information in Hireguide

After you retrieve your UKG information, sign into Hireguide

  • In the navigation bar on the left side of your screen, click Settings > Workspace

  • Find and select the ATS Integrations tab in the toolbar at the top of the page
  • Click + Add Integration in the top right corner of the screen, and a modal will appear with a list of ATSs
  • Find and select UKG from the list

  • Click Continue in the next modal to give Hireguide access to your UKG company account
  • Follow the prompts in each modal to enter the information you retrieved in steps 1, 2, 3, and 4
  • Click Submit

That’s it! Hireguide will begin syncing with UKG and may take a few hours to complete. Hireguide will send you an email when the integration is successful, and your UKG HRIS will appear in your Hireguide ATS Integrations page (see example below). 

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